As a fellow business owner (yes, we employ staff, pay taxes and have the same challenges as our business clients) we are always looking for opportunities to improve and grow our business, identify opportunities that ensure our firm is set-apart from our competitors.

Whilst we often rely on our own 'best practice' business knowledge by staying in touch with market developments and industry events; recently we have started looking further afield. We wanted to ensure that all our stakeholders (e.g. staff, customers, suppliers and directors) can clearly identify a point of difference in the way we go about our business which (we hope) will ultimately assist us in achieving our long-term goals.

To this point, Tom and I attended Verne Harnish's scaling up workshop to develop a roadmap of where we wanted our business to be in the next 10 years and critically; how to get there. After reading Verne's latest book (Scaling Up: How a few companies make it - and why others don't) we felt it made sense to implement a number of Verne's management practices in our own firm.

As Tom and I progress through improving our own business strategy we will communicate some of the more critical aspects of Verne's recommendations to our own clients in the hope that together; we can all 'scale up' our businesses and take it to the next level.

Murray Kilpin – Director